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Product FAQs

Product FAQs

Basics

What is ChatArt?

ChatArt is an all-encompassing AI creation platform that harnesses the power of today's most advanced AI models, including GPT-4o, Claude 3 Opus, and Gemini. You can easily convert simple words into high-quality conversations, articles, creations, and paintings.

Is ChatArt free?

We offer a free trial, but a subscription is required to unlock more features.

How do I download and install ChatArt?

You can download the APP product by searching for ChatArt in the app market or scanning the QR code we provide. Click the win or mac icon on the first screen to install the PC product. If you need to use the web version, just search for chatart in the browser. pro or click our try button.

What are the differences between the ChatArt for Website and the App Store version?

The website version provides better creative writing functions, and the app store version provides better chat and conversation functions.

What language does ChatArt work in?

We support output in any language. The interface languages ​​include English, Simplified Chinese, Traditional Chinese, Japanese, Spanish, Hindi, and Arabic. We will also support more languages.

What system does ChatArt support?

ChatArt supports almost all models of mobile phones/computers/browser systems.

How safe is ChatArt?

Extremely secure, iMyFone is a company that serves around 3 million customers from over 100 countries. iMyFone ChatArt is safe enough to use without any worries. The program is 100% legal and does not retain any information on your device. It is recommended not only for its powerful features but also for its security.

How can I learn to use the new features in ChatArt?

Click https://www.chatartpro.com/guide/ to see guidance on all functions.

How to contact ChatArt support team?

Feedback your questions at https://www.chatartpro.com/support/contact-support/ and we will contact you within 3 working days.

How do I choose the purchasing plan that suits me?

We provide different benefits for each subscription plan, and you can choose according to your needs.

How to calculate the number of times a model is used when using the ChatArt function?

Calculated based on your question/text, number of image generation times, and model usage.

Functionality

How do I initiate a chat with Al?

After entering https://app.chatartpro.com/chat, enter your question in the input box to start the conversation.

How do I save or delete my chat history?

We will save your chat history by default. You can click the delete button under the corresponding Q&A to delete the record or click the delete button next to the conversation to delete all chat records under the conversation.

What are ChatArt's processing models?

We support Claude 3 Opus, GPT4Turbo, GPT-4, GPT-3.5, Gemini, and multiple models.

Are there any copyright restrictions on the images generated by Al Image?

The pictures generated by Al Image are not owned by anyone, and you can use them anywhere without worrying about copyright restrictions.

What types of pictures can Al Image generate?

We have nine featured image scenes and one universal scene so you can generate any type of image.

What articles can the article generator support?

We support article generation in multiple scenarios such as SEO article generation, video-related copywriting generation, social media article generation, marketing copywriting, and email generation.

Can multiple languages be supported in the article generator?

We support output in any language. The interface languages include English, Simplified Chinese, Traditional Chinese, Japanese, Spanish, Hindi, and Arabic. We will also support more languages.

My Account

How do I create a ChatArt account?

Please click the user icon in the upper right corner of the website interface and click Register in the pop-up login panel to start creating an account.

Can I use ChatArt without registering an account?

Yes, we support users using ChatArt in guest status.

How to edit my personal info of my ChatArt account?

You can edit your personal information after logging in to your account at https://account.imyfone.com/information.

I forgot my password

Please click the user icon in the upper right corner of the website interface to change the password in the pop-up login panel.

How can I change or reset my password?

Please click the user icon in the upper right corner of the website interface to change the password in the pop-up login panel.

Can I link another email to my account?

We support you in transferring account rights. Please contact us if you need it.

I don't receive the code while signing up

We will automatically register an account for you, and the account password will be sent to your registered email address simultaneously. Please check it carefully.

What benefits do I get after becoming a member?

We provide member users with more advanced model usage and unlimited article generation and conversation chat functions.

Purchase

How can I activate ChatArt after purchasing?

After purchasing, click the refresh button on the model switching interface to update your rights.
If your rights still have not been credited after half an hour, please contact us.

Can I unlock ChatArt on all platforms with my account?

Yes, we support you to use ChatArt freely on all platforms after purchasing a package for all devices.

How many devices can I use for one account?

You can log in to iOS or Android, web, Win or Mac at the same time, up to three devices.

What are the limitations of the free version?

The free version only provides a basic trial number, while the paid version allows access to more advanced models.

Can I cancel my subscription?

Situation 1:

If the product you purchased needs an account ID and password to log into to activate, then it is a membership product. You can cancel the subscription with the following steps by yourself in the MyFone Memeber Center.

  • Step 1. Please log into the iMyFone Member Center.
  • Step 2. Please select My Product, and you will see all the products you purchased.
  • Step 3. Please choose the product that you want to cancel the subscription with and then click Cancel Subscription.
  • Step 4. Please click Get, then your account email will receive a verification code.
  • Step 5. Please enter the Verification Code and click Cancel Subscription Now. Then your subscription will be canceled.

Situation 2:

If the product you purchased is not a membership product that needs a registration code to activate, then please contact our Customer Service to cancel the subscription for you.

What payment methods does ChatArt support?

We accept major payment methods. You can choose one of them as per your convenience. PayPal, UnionPay, JCB, Diners Club, Discover, American Express, VISA/MasterCard, etc.

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