Frequently Asked Questions


Sales FAQs

1.Why doesn't it show that I am a member even though I have purchased the product?

In general, you can use the membership benefits after you have purchased the product. In a few cases, it will take about 30 minutes for the membership benefits to sync to your account due to a certain delay in App store/Google Play debit notification. You can submit an online form to contact our support team to fix the issue.

2. How to join in iMyFone Member Center to enjoy the latest rights and services?

Here is the detailed guide to register for a new account in our Member Center.

3. Can I get a free trial of your products before purchase?

Yes,we offer free use times. If you would like to enjoy all features.

4.How to cancel the subscription?

Situation 1:
If the product you purchased needs an account ID and password to log into to activate, then it is a membership product. You can cancel the subscription with the following steps by yourself in the iMyFone Memeber Center.
Step 1. Please log into the iMyFone Member Center.
Step 2. Please select My Product, and you will see all the products you purchased.
Step 3. Please choose the product that you want to cancel the subscription with and then click Cancel Subscription.
Step 4. Please click Get, then your account email will receive a verification code.
Step 5. Please enter the Verification Code and click Cancel Subscription Now. Then your subscription will be canceled.
Situation 2:
If the product you purchased is not a membership product that needs a registration code to activate, then please contact our Customer Service to cancel the subscription for you.

5. How to apply for a refund if I am not satisfied with the purchase?

iMyFone provides a 30-day Money Back Guarantee. You could refer to here Refund-policy. And you can apply for a refund here: Refund-request.

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Product FAQs

1.What is ChatArt Pro?

ChatArt Pro is a web page designed to simulate conversations and interact with humans via text. It uses artificial intelligence techniques, such as natural language processing and machine learning, to understand and respond to a user's query or request.

2. How can ChatArt Pro help you?

ChatArt Pro can perform a wide range of tasks depending on its purpose and functionality. It can provide customer support, generate many different types of articles such as social media tweets, video scripts, poetry, novels, emails, anything you can think of, and even have casual conversations.

3. How does ChatArt Pro work?

ChatArt Pro works by analyzing the input from users, understanding the context and intent of the conversation, and generating appropriate responses. They use algorithms and models to process and interpret natural language, allowing them to engage in meaningful conversations with users.

4.What is the difference between paid users and unpaid users?

There is a limit to the number of times GPT-3.5 and GPT-4.0 can be used by unpaid users. Paid users have unlimited usage of GPT-3.5, and increased usage of GPT-4.0.

5. Does ChatArt Pro collect user information?

Absolutely not. ChatArt Pro will never collect user information without permission. You can be 100% confident about your private information.

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